IMPORTANT NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER: PLEASE READ THESE TERMS CAREFULLY. SECTION 14 OF THESE TERMS CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. THESE PROVISIONS AFFECT YOUR LEGAL RIGHTS, REQUIRING YOU TO RESOLVE ANY DISPUTES WITH LAVISH LUCK CASINO ON AN INDIVIDUAL BASIS THROUGH ARBITRATION RATHER THAN THROUGH JURY TRIALS OR CLASS ACTIONS.
1. Introduction and Acceptance of Agreement
Welcome to Lavish Luck Casino. These Terms of Service, together with our official Sweepstakes Rules and Privacy Policy (collectively referred to as the "Terms" or the "Agreement"), constitute a legally binding contract between you (referred to herein as "User," "Player," or "You") and the operating entities behind the Lavish Luck Casino platform (referred to herein as "Lavish Luck Casino," "We," "Us," or "Our").
This Agreement governs your access to and use of the Lavish Luck Casino website, any associated mobile applications, social media pages, customer support services, and all social casino games offered therein (collectively, the "Services" or "Platform").
By creating a user account, accessing the Platform, purchasing Gold Coins, participating in any games, or requesting the redemption of Sweeps Coins for prizes, you affirmatively declare that you have read, completely understood, and unconditionally agree to be bound by every provision of these Terms. If you do not agree to these Terms in their entirety, you are expressly prohibited from using the Services and must immediately discontinue your access to the Platform.
2. NO PURCHASE NECESSARY Disclaimer
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO PARTICIPATE OR WIN PRIZES. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING.
Lavish Luck Casino operates strictly as a promotional sweepstakes social casino within the United States. We do not offer real-money gambling. Opportunities to win real-world prizes are provided solely through promotional sweepstakes gameplay using Sweeps Coins, which are always obtainable completely free of charge.
3. Strict Eligibility and Territorial Restrictions
To lawfully use the Services, create an account, or participate in any sweepstakes promotions on the Platform, you must meet all of the following eligibility criteria. By accessing the Platform, you represent and warrant that:
- Age Requirement: You are at least eighteen (18) years of age, or the legal age of majority in your specific jurisdiction of residence, whichever is older at the time of account creation.
- Residency: You are a legal, permanent resident of the United States of America.
- Restricted Jurisdictions: You are NOT accessing the platform from, nor are you a legal resident of, any of the following restricted states: Washington, Idaho, Nevada, and Michigan. The sweepstakes promotions offered on Lavish Luck Casino are strictly void in these specific states due to local gaming laws. Furthermore, the platform is entirely void outside of the United States, including in all US Territories (such as Puerto Rico and Guam).
- Personal Capacity: You are of sound mind, acting on your own behalf, and participating in the games strictly for your own personal recreational entertainment. You are not playing on behalf of any other individual, corporation, syndicate, or entity.
- Account Standing: You have not been previously banned, suspended, or voluntarily self-excluded from the Lavish Luck Casino platform.
- Employee Exclusion: You are not an employee, officer, director, affiliate, or immediate family member of Lavish Luck Casino or any of its parent companies, advertising agencies, or sweepstakes administration partners.
Any account created or operated in violation of these strict eligibility requirements will be classified as fraudulent. In such events, Lavish Luck Casino retains the absolute right to immediately terminate the account, void all gameplay history, and irrevocably confiscate any virtual coin balances or pending prize redemptions.
4. Account Creation, Security, and Verification (KYC)
4.1 Single Account Policy
You are permitted to open, operate, and maintain exactly one (1) active user account on the Lavish Luck Casino platform. The creation of multiple accounts—whether by using different email addresses, altering variations of your name, utilizing VPNs to mask IP addresses, or registering accounts on behalf of family members—is strictly prohibited ("multi-accounting"). If our security systems detect multi-accounting, all associated accounts will be permanently banned and all balances forfeited.
4.2 Identity Verification (Know Your Customer)
To comply with stringent federal anti-money laundering (AML) laws, the Bank Secrecy Act, and state sweepstakes regulations, Lavish Luck Casino legally requires all players to pass an Identity Verification (Know Your Customer / KYC) check before processing any prize redemptions. You agree to promptly provide accurate, current, and complete documentation when requested. This documentation typically includes:
- A high-resolution, unexpired, government-issued photo ID (e.g., Driver's License, State ID Card, or US Passport).
- Proof of residential address dated within the last 90 days (e.g., a utility bill, residential lease, or bank statement).
- A live "selfie" photograph to undergo biometric facial matching against your provided ID.
- Proof of ownership of the payment method utilized to purchase Gold Coins, if applicable.
Failure to pass this verification process, providing forged documents, or refusing to cooperate will result in the permanent suspension of your redemption privileges and the closure of your account.
4.3 Account Security
You are solely and exclusively responsible for maintaining the absolute confidentiality of your login credentials (username and password). You agree not to share your password or allow any third party to access your account. Lavish Luck Casino accepts no liability for any loss, unauthorized coin purchases, or unauthorized prize redemptions that result from your failure to secure your account. If you suspect unauthorized access, you must notify customer support immediately.
5. The Dual-Currency Ecosystem: Gold Coins & Sweeps Coins
The Lavish Luck Casino platform operates uniquely utilizing a dual-currency system specifically designed to comply with US sweepstakes laws.
5.1 Gold Coins (GC)
Gold Coins are virtual social tokens intended strictly for amusement and recreational gameplay. Gold Coins carry absolutely no real-world monetary value. They cannot be exchanged, traded, transferred, withdrawn, or redeemed for cash, prizes, gift cards, or any other item of value under any circumstances.
Gold Coins can be obtained for free (e.g., through the daily login bonus) or they can be purchased in packages through the Platform's digital store. All purchases of Gold Coins are final, non-refundable, and non-reversible.
5.2 Sweeps Coins (SC)
Sweeps Coins are promotional sweepstakes entry tokens. Sweeps Coins cannot be purchased directly. They are obtained entirely for free through the following legally compliant methods:
- Purchase Bonus: As a free, complimentary promotional bonus bundled with the purchase of specific, participating Gold Coin packages.
- Daily Login Bonus: By logging into your verified account on a daily basis and claiming the reward.
- Social Media Giveaways: By winning official Lavish Luck Casino contests hosted on our social media channels.
- Alternative Method of Entry (AMOE): By sending a handwritten postal request via mail. (See Section 7 for details).
When you play casino games using Sweeps Coins (Promotional Mode), any resulting Sweeps Coins won through that gameplay are added to your redeemable balance. Sweeps Coins themselves are not real money; they represent a limited, revocable license to participate in our promotional sweepstakes.
6. Purchases, Billing, and Refund Policy
When you execute a purchase on the Lavish Luck Casino platform, you are strictly purchasing a license to use Gold Coins for entertainment purposes. You are not depositing funds, and the platform does not hold a monetary balance on your behalf.
ALL PURCHASES ARE FINAL. Once a Gold Coin package (and any accompanying free Sweeps Coins) has been successfully credited to your digital account, the transaction cannot be reversed. We do not grant refunds for "buyer's remorse," accidental purchases made by minors on your device, or unused virtual currency if you decide to close your account.
Chargeback Policy: If you initiate a chargeback or dispute a valid transaction with your credit card issuer or bank, your Lavish Luck Casino account will be immediately and permanently banned, and any pending prize redemptions will be voided. We reserve the right to contest fraudulent chargebacks using your gameplay logs, IP history, and KYC documentation.
7. Alternative Method of Entry (AMOE) via Postal Request
To ensure "No Purchase Necessary" compliance, players may obtain free Sweeps Coins by sending a standard, handwritten postal request. To successfully claim this, you must strictly adhere to the following procedure:
- You must obtain a unique, single-use Postal Request Code generated from within your Lavish Luck Casino account dashboard. This code expires 30 days after generation.
- You must handwrite your full legal name, the email address registered to your account, your residential return address, the unique Postal Request Code, and the exact legally required statement (as defined in our official Sweepstakes Rules document) on a standard, unlined 4x6 inch index card.
- The index card must be placed inside a stamped #10 envelope and mailed from within the United States to our designated sweepstakes processing address.
Requests that are typewritten, mechanically reproduced, placed in incorrect envelopes, missing the postal code, or illegible will be declared void and destroyed. Limit one request card per outer envelope. Sweeps Coins will be credited to your account upon successful manual verification of the card.
8. Prize Redemptions and Payout Procedures
Players who accumulate a sufficient balance of eligible, won Sweeps Coins may request to redeem them for real-world prizes, subject to the following rules:
8.1 The Playthrough Requirement
All Sweeps Coins obtained (whether through a purchase bonus, daily login, or AMOE) must be played through the casino games at least one time (a 1x wagering requirement) before they are considered "won" and eligible for redemption. Sweeps Coins that have not been played through cannot be redeemed.
8.2 Minimum Redemption Thresholds
To initiate a redemption, your account must meet the following minimum balances of played, redeemable Sweeps Coins. Redemptions are processed at a standard rate of 1 Sweeps Coin = $1.00 USD equivalent in prize value.
- Digital Gift Cards: A minimum of 50.00 redeemable Sweeps Coins is required to redeem a digital gift card (delivered securely to your registered email).
- Cash Prizes (Bank Transfer): A minimum of 100.00 redeemable Sweeps Coins is required to request a cash prize transfer to your verified bank account.
8.3 Maximum Redemption Limits
Lavish Luck Casino reserves the right to limit the amount of Sweeps Coins redeemed by a single user in any given day or week. Specifically, in the states of New York and Florida, the maximum redemption value for a prize won on a single spin or play is legally capped at $5,000. Any prize exceeding $5,000 won in a single play by a resident of NY or FL will be automatically reduced to $5,000. Furthermore, we reserve the right to process exceptionally large redemption requests (e.g., exceeding $10,000) in smaller, weekly installments until paid in full.
8.4 Taxes and Fees
You are solely and entirely responsible for declaring your prize winnings and paying any applicable local, state, or federal taxes associated with your redemptions. Lavish Luck Casino does not withhold taxes from payouts. We may require you to complete a W-9 form and will issue a 1099-MISC tax form to both you and the IRS if your redemptions meet certain federal reporting thresholds.
9. Prohibited Conduct and Platform Abuse
To maintain a fair, safe, and enjoyable environment, you agree that you will NOT engage in any of the following prohibited activities. Engaging in these activities will result in immediate account termination and forfeiture of all balances:
- Cheating and Botting: Using artificial intelligence, bots, macro software, auto-clickers, or any unauthorized third-party software designed to manipulate gameplay, automate betting, or bypass RNG mechanics.
- Exploitation of Bugs: Attempting to exploit software bugs, graphical glitches, or unintended mechanics. If a game malfunctions, miscalculates a payout, or operates abnormally, all plays and pays for that specific round are immediately legally voided.
- Financial Fraud: Utilizing stolen credit cards, initiating fraudulent chargebacks, or engaging in money laundering activities.
- Account Trading: Selling, trading, gifting, or transferring your Lavish Luck Casino account or virtual coin balances to any other individual.
- Harassment: Engaging in abusive, threatening, or harassing behavior toward our customer support staff or other players on our social media platforms.
10. Intellectual Property Rights
All content present on the Platform—including but not limited to the casino games, source code, graphics, text, logos, audio clips, video clips, and the overall design—is the exclusive property of Lavish Luck Casino or its licensed third-party game providers. This content is protected by United States and international copyright, trademark, and intellectual property laws.
By accepting these Terms, you are granted a personal, limited, non-exclusive, non-transferable, and revocable license to access the Platform solely for your personal entertainment. You may not copy, modify, distribute, reproduce, reverse engineer, or create derivative works from any part of the Platform without our express written consent.
11. Inactive and Dormant Accounts
If you do not log into your Lavish Luck Casino account for a continuous period of eighteen (18) months, your account will be classified as "Inactive" or "Dormant." Upon reaching dormant status, we reserve the right to automatically expire, void, and permanently remove all Gold Coins and Sweeps Coins remaining in the account without prior notice. (Note: Sweeps Coins specifically expire after 90 days of inactivity, per the Sweepstakes Rules).
12. Responsible Social Gaming
Lavish Luck Casino heavily promotes safe and responsible social gaming. If you feel your gameplay is becoming problematic, we offer several tools within your account settings:
- Purchase Limits: Set strict daily, weekly, or monthly limits on how many Gold Coin packages you can purchase.
- Time-Outs: Request a temporary suspension of your account for a set period (e.g., 7 days or 30 days) to take a break.
- Self-Exclusion: Request permanent Self-Exclusion. This action is absolute and irrevocable. It will permanently close your account and actively block you from accessing the platform or creating new profiles.
If you or someone you know has a gambling problem, we strongly urge you to seek professional help from the National Council on Problem Gambling (NCPG) at 1-800-522-4700.
13. Disclaimers and Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LEGAL LIABILITY TO YOU.
THE SERVICES, THE PLATFORM, AND ALL GAMES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LAVISH LUCK CASINO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES.
IN NO EVENT SHALL LAVISH LUCK CASINO, ITS PARENT COMPANIES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS, DAMAGES, AND CAUSES OF ACTION ARISING FROM THESE TERMS EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE NINETY (90) DAYS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00 USD), WHICHEVER IS GREATER.
14. Binding Arbitration and Class Action Waiver
14.1 Mandatory Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, or any prize redemptions (a "Dispute") shall be resolved exclusively through final and binding arbitration, rather than in a court of general jurisdiction. The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted before a single neutral arbitrator in the English language. The arbitrator's decision will be final, binding, and entered as a judgment in any court of competent jurisdiction.
14.2 Class Action Waiver
YOU AND LAVISH LUCK CASINO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, MULTI-DISTRICT, OR COLLECTIVE PROCEEDING. The arbitrator may not consolidate another person's claims with your claims and may not preside over any form of a representative or class proceeding. By agreeing to these Terms, you expressly waive your right to a trial by jury.
15. Indemnification
You agree to fully indemnify, defend, and hold harmless Lavish Luck Casino, its affiliates, licensors, payment processors, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from your violation of these Terms of Service, your misuse of the Platform, or your violation of any rights of a third party.
16. Modification of Terms
Lavish Luck Casino reserves the absolute right to update, amend, modify, or revise these Terms of Service at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this document, and we may also require you to accept the new Terms via a pop-up notification upon your next login. Your continued use of the Lavish Luck Casino platform following the posting of revised Terms constitutes your full acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Platform immediately.
17. Contact Information
If you have any questions, concerns, or disputes regarding these Terms of Service, your account, or the platform in general, please contact our Customer Support team. We are committed to resolving player inquiries rapidly.
- Support Ticket: Submit a secure ticket through the Help Center while logged into your Lavish Luck Casino account.
- Email: Send a detailed email to our compliance and support department at [email protected].
- Mail: For official correspondence regarding legal notices or the AMOE process, please refer to the specific physical addresses provided in our official Sweepstakes Rules document.